Can MFM Help to Reduce No-Shows and Cancellations?


Recent surveys reveal that the thing patients hate most about their therapy sessions are “fluffy and boring exercises.” -James Ko, PT/National Instructor

During a recent training with one of my clients, who is a physical therapist in private practice, she wanted to reduce her no-shows and cancellations, because it was costing her a lot of money. She’s a great therapist and her show-rate was good already but she wanted to be better.

One of the Action Steps for her was to increase the VALUE of each session and motivate patients to not miss their appointments.

Here’s what she had to say about MFM…

To learn more about Jennifer Angeles, PT or her clinic, go to

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About the author 

James Ko

Physical Therapist, Black Belt, & Fitness Expert. Worked with some of the world's most celebrated professional athletes, olympic stars, MMA fighters, and X-Games competitors.

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